A few months ago I changed my phone plan from a contract with a phone to a sim-only plan. The old number was disconnected and I was on my way with a new number. All was going well until tried to do something on Amazon on my phone….
That also happened accross my wifes iPhone and iPad. I’m now locked out of 3 devices. That’s ok, I thought I’ve got my trusty PC…As you can see AmazonShopping is listed on that image which is my PC. I can’t even log on to see my orders coming tomorrow….
So before I couldn’t log on, goes to live chat but it won’t let me without verification. It takes me to help page to upload document to prove it’s me…but guess what? Takes me to the stupid login page and then wants to text my old number…..WTF!?!
Now it’s time to get on Twitter…
PROGRESS. I get to the recovery page I previously couldn’t get to. I was excited before this….
UKSlipLogin I saw in address so thought they’ve got me a way in…..
I also saw a number and as a number and no live chat, I google it….
Bad reviews on that number from scammers to hackers to amazon to fraud. I’m unsure if one company is sharing the number and it’s a third party working for Amazon or it’s a coincidence for those 200 people but I’m going to have to be savvy tomorrow when I phone to get my account back and then see why Hermes haven’t picked up my return for 2 days….